Terms & Conditions
Acceptable Use Policy
1. Terms of Service WebsiteDoc.com provides worldwide webpage
hosting. WebsiteDoc.com reserves the right to suspend or cancel a customer's
access to any or all services provided by WebsiteDoc.com at any time without
notice or reason. WebsiteDoc.com also reserves the right to cancel or suspend
a customer’s account if they breach this AUP. We will make all reasonable
efforts to contact you before this happens.
2. Account-Holder Identification Information You agree that you, as
the person legally responsible for all use of this account, are at least
18 years of age. If you are under 18 years of age, you need to have parental
consent in order to sign up, and the account must be ordered by a parent
or guardian, in their own name. You agree to supply WebsiteDoc.com with
a current and truthful name, postal address, email address and telephone
number for our records, and you have a continued obligation to keep this
information current. You also agree that you are an authorized user of
any credit card that you supply to us or our payment partner(s), and you
understand and agree that we have an obligation to fully investigate any
possible fraudulent credit card use. WebsiteDoc.com reserves the right
to refuse service to anyone without notice or reason.
3. Sharing or Reselling of account You are the individual solely responsible
for all use of the account, whether someone you have given access to the
account causes damage or not. You understand this includes but is not limited
to; breach of the hosting account due to negligence on your part.
4. Account Setup We will setup your account after we have received
payment and we and/or our payment partner(s) have screened the order(s)
incase of fraud. It is your responsibility to provide us with an email
address which is not @ the domain(s) you are signing up under.
5. No warranties WebsiteDoc.com makes no warranties or representations
of any kind for the services being offered. The service is provided on
an "as is" and "as available" basis without warranties of any kind, either
express or implied, including but not limited to warranties of title, non-infringement,
or implied warranties of merchantability or fitness for a particular purpose.
No advice or information given by WebsiteDoc.com or its agents or employees
shall create a warranty. WebsiteDoc.com provides no warranty that the service
will be uninterrupted or error free or that any information, software or
other material accessible on the service is free from viruses or other
harmful components. Under no circumstances shall WebsiteDoc.com be liable
for any direct, indirect, special, punitive, or consequential damages that
result in any way from your use of or inability to use the service, or
for third parties' use of the service to access your Web space, or to access
the Internet or any part thereof, or your or any third parties' reliance
on or use of information, services, or merchandise provided on or through
the service, or that result from mistakes, omissions, interruptions, deletion
of files, errors, defects, delays in operation or transmission, or any
failure of performance.
6. Resource Usage Users may not initiate the following: a) Run any
process that requires more than 5Mb of memory space, more than 15 CPU seconds,
or use more than 5% of all available system resources at any time. b) Run
any type of interactive real-time chat applications that require server
resources. Remotely-hosted services are fully allowed. c) Run stand-alone,
unattended server-side processes at any point in time on the server. This
includes any and all daemons, such as IRCD. d) Run any software that interfaces
with an IRC (Internet Relay Chat) network.
7. Account Use WebsiteDoc.com does not allow any of the following content
to be hosted: a) Illegal Material - This includes copyrighted works, commercial
audio, video, or music files, and any material in violation of any Federal,
State or Local regulation. b) Adult Material - Includes all pornography,
erotic images, or otherwise lewd or obscene content. The designation of
"adult material" is left entirely to the discretion of WebsiteDoc.com.
c) Warez - Includes pirated software, ROMS, emulators, phreaking, hacking,
password cracking. IP spoofing, etc., and encrypting of any of the above.
Also includes any sites which provide "links to" or "how to" information
about such material. d) Other Material - Any material we feel to be abusive,
effect or could effect the operation of the service and/or effect other
internet users. The designation of "abusive" is left entirely to the discretion
of WebsiteDoc.com. All rights reserved. e) Shell (SSH) Access - A valid
reason must be provided for this service to be enabled. WebsiteDoc.com
reserves the right to not enable it or disable it at anytime. Misuse (Spamming
etc.) of this service may lead to a fine and/or legal action. This service
is not enabled as default.
8. Termination of Sub Account WebsiteDoc.com reserves the right to
terminate a account without notice or reason. All rights reserved.
9. Zero Tolerance Spam Policy We take a zero tolerance stance against
sending of unsolicited e-mail, commonly known as spam. Any user who sends
out spam will have their account terminated without notice. WebsiteDoc.com
reserves the right to require changes or disable as necessary any web site,
account, database, or other component that does not comply with this policy,
at its sole discretion. WebsiteDoc.com also reserves the right to make
any such modifications in an emergency at our sole discretion. WebsiteDoc.com
reserves the right to charge the holder of the account used to send any
unsolicited e-mail a clean up fee. This cost of the “clean up fee” is left
entirely to the discretion of WebsiteDoc.com. All rights reserved.
10. Mass-mailing lists No account hosted on WebsiteDoc.com servers
may send in excess of one-hundred (100) emails per one (1) minute or two-thousand,
five-hundred (2500) emails per twenty-four (24) hours. Any account found
in violation of this policy will be immediately suspended.
11. Payment Information You agree to supply appropriate payment for
the services received from WebsiteDoc.com, in advance of the time period
during which such services are provided. You agree that until and unless
you notify WebsiteDoc.com of your desire to cancel any or all services
received, those services will be billed on a recurring basis. WebsiteDoc.com
reserves the right to change the monthly payment amount and any other charges
12. Backups and Data Loss Your use of the service is at your sole risk.
WebsiteDoc.com is not responsible for files and data residing on your account.
You agree to take full responsibility for files and data transferred and
to maintain all appropriate backup of files and data stored on WebsiteDoc.com
13. Cancellation and Refunds WebsiteDoc.com reserves the right to cancel
the account at any time. Customers may cancel their account at any time.
WebsiteDoc.com gives you an unconditional 15 day money back guarantee.
Refund requests after 15 days will not be negotiated. Accounts cancelled/terminated
WebsiteDoc.com do not qualify for the 15 day money back guarantee. Only
first-time accounts are eligible for a refund. For example, if you've had
an account with us before, cancelled and signed up again, you will not
be eligible for a refund or if you have opened a second account with us.
Accounts where a domain is purchased through WebsiteDoc.com do not qualify
for the money back guarantee. No refund will be given in this circumstance.
14. Bandwidth Usage You are allocated a monthly bandwidth allowance.
This allowance varies depending on the hosting package you purchase. Should
your account pass the allocated amount we reserve the right to suspend
the account until the start of the next allocation, suspend the account
until more bandwidth is purchased at an additional fee, suspend the account
until you upgrade to a higher level of package, terminate the account and/or
charge you an additional fee for the overages.
15. Indemnification Customer agrees that it shall defend, indemnify,
save and hold WebsiteDoc.com harmless from any and all demands, liabilities,
losses, costs and claims, including reasonable attorney's fees asserted
against WebsiteDoc.com, its agents, its customers, officers and employees,
that may arise or result from any service provided or performed or agreed
to be performed or any product sold by customer, its agents, employees
or assigns. Customer agrees to defend, indemnify and hold harmless WebsiteDoc.com
against liabilities arising out of; (1) any injury to person or property
caused by any products sold or otherwise distributed in connection with
WebsiteDoc.com' server; (2) any material supplied by customer infringing
or allegedly infringing on the proprietary rights of a third party; (3)
copyright infringement and (4) any defective products sold to customer
from WebsiteDoc.com server.
16. Disclaimer WebsiteDoc.com will not be responsible for any damages
your business may suffer. WebsiteDoc.com makes no warranties of any kind,
expressed or implied for services we provide. WebsiteDoc.com disclaims
any warranty or merchantability or fitness for a particular purpose. This
includes loss of data resulting from delays, no deliveries, wrong delivery,
and any and all service interruptions caused by WebsiteDoc.com and its
17. Changes to the AUP WebsiteDoc.com reserves the right to revise
its policies at any time without notice.